How is soak different from other day spas?
Soak provides a relaxing upscale experience without the worry of dangerous toxins. Offering sanitary and eco-friendly services to guests is something that soak prides itself on.
When should I plan to arrive before my appointment?
Please arrive 5-10 minutes early for your appointment.
Will you hold my reservation if I'm running late?
We know our guests are busy people with tight schedules. To deliver services efficiently we can only hold reservations for 10 minutes. If you happen to arrive later you will be considered a walk-in. At that point you may be asked to wait for an availability.
Can I bring my children to Soak?
In order for our other spa services to be the most relaxing for you and our other guests, we ask that you do not bring your children with you to Soak. We do welcome junior spa-goers if they are receiving services.
Kindly give a 24 hour cancellation notice, if your notice is less than 12 hours you will be responsible for 50% of all services you book.